Locate Link Browser Problem

(Opening links in an email)

Problem: I use Firefox. Whenever I open a link in an email, I get a dialog box titled "Locate Link Browser"

Discussion:

This may also happen if you do not have Firefox installed. If so, the solution is the same. If you are not using Firefox, you can try resetting Internet Explorer as the default browser. Look in Control Panel or IE's Tools | Options menu, Internet options, program tab. Check the box to have Internet Explorer check to see if it's the default browser. Next time you open IE, answer Yes when prompted to make IE the default.

Solution:

1. Open Windows Explorer
2. On the Menu bar, select Tools then Folder Options
3. Click on the File Types tab
4. Scroll down until you see Extension (NONE) URL-HyperText Transfer Protocol (See Figure 1)
   
   Figure 1

5. Click "Advanced" buttion toward the bottom of the dialog box
6. Click "Edit" in the "Edit File Type" dialog (See Figure 2)
   
   Figure 2

7. Clear the check in the "Use DDE" checkbox (See Figure 3)
   
   Figure 3

8. Click Ok, then Ok again
9. Repeat these steps for "HyperText Transfer Protocol with Privacy"

Special Note: If you go back into these settings after fixing, Use DDE will be checked again, but that's Ok.